1. Introduction

Pinnacle Tax Solutions LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information, particularly concerning our SMS communication services.

2. Information We Collect

• Personal Information: When you consent to receive SMS messages from us, we collect your phone number and any other information you provide voluntarily.

• Usage Data: We may collect information about your interactions with our messages, such as confirmation of receipt, read status, and any responses.

   

3. How We Use Your Information

We use the collected information to:

• SMS Communications: Send you tax-related updates, reminders, and other relevant information.

• Service Improvement: Analyze the effectiveness of our communications to enhance our services.

• Compliance: Ensure adherence to legal and regulatory requirements.

4. Information Sharing and Disclosure

We value your privacy and commit to not sharing, trading, or selling your personal information, including your phone number and SMS consent, SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Choices

• Opt-Out: You may opt out of receiving SMS messages at any time by replying “STOP” to any of our messages. Upon receiving your opt-out request, we will promptly remove you from our SMS distribution list.

• Assistance: For help or more information, reply “HELP” to any of our messages or contact us directly.

  7. Message Frequency and Rates

  Message frequency may vary based on your interactions and the nature of the communications. Standard message and data rates may apply, depending on your mobile carrier and plan. We recommend checking with your carrier for details.

  8. Consent Language

  By providing your phone number and consenting to receive SMS messages from Pinnacle Tax Solutions LLC, you agree to the following:

  “I consent to receive SMS from Pinnacle Tax Solutions LLC. Reply STOP to opt-out; Reply HELP for assistance; Message and data rates apply; Messaging frequency may vary.”

  9. Updates to This Privacy Policy

  We may update this Privacy Policy periodically to reflectactices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website with a new effective date.

  10. California Online Privacy Protection Act

  CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: https://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

  According to CalOPPA, we agree to the following:
  Users can visit our site anonymously.
  Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
  Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

  You will be notified of any Privacy Policy changes:
  • On our Privacy Policy Page
  Can change your personal information:
  • By chatting with us or by sending us a support ticket

   

  11. How does our site handle Do Not Track signals?
  We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

   

  12. Does our site allow third-party behavioral tracking?
  It’s also important to note that we do not allow third-party behavioral tracking

   

  13. COPPA (Children Online Privacy Protection Act)

  When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

  We do not specifically market to children under the age of 13 years old.
  Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?

   

  14. Fair Information Practices

  The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

  In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
  We will notify you via email
  • Within 7 business days

  We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

   

  11. Contact Us

  If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  Pinnacle Tax Solutions LLC

  [email protected]

  5560 Old Dixie Hwy Unit 8, Grant, FL 32949